About us

Care that begins with listening.

Pathways Palliative Care was founded on a simple belief: that every person facing serious illness deserves to be heard, supported, and treated with dignity — not just medically managed.

Our mission

Bringing comfort and clarity to the hardest moments.

Our mission is to provide expert, compassionate palliative care that honors the whole person — body, mind, and spirit. We partner with patients, families, and medical teams to ensure that care aligns with what matters most to each individual.

We believe that quality of life is not something to be sacrificed in the pursuit of treatment. It is the goal. From the moment we meet a patient, we are focused on reducing suffering, restoring comfort, and helping families navigate uncertainty with confidence.

Dignity

Every patient is a whole person with a story, preferences, and values. We honor that in every interaction.

Compassion

We show up with genuine care — not just clinical expertise. Kindness is not optional; it is foundational.

Clarity

We help families understand their options and feel confident in their decisions, even in the most uncertain times.

Presence

We don't disappear between visits. We are reachable, responsive, and committed to being there when it matters.

"We don't just treat the illness. We care for the person living with it."

Our philosophy

Whole-person care, not just symptom management.

Palliative care at its best is not a last resort — it is a layer of support that should be woven into care from the beginning. We work alongside your existing medical team, not instead of them, to address pain, fatigue, anxiety, and the emotional weight that serious illness places on patients and families alike.

Our approach is always collaborative. We listen before we recommend. We ask about goals before we discuss options. And we stay with you — adapting as needs change, and always keeping the patient's voice at the center of every decision.

The Pathways Palliative Care team

Our team

Experienced clinicians. Genuine human beings.

Our team brings together physicians, nurses, social workers, and chaplains — each committed to the same standard of compassionate, expert care.

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Dr. Sarah Holloway

Medical Director

Board-certified in palliative medicine with over 15 years of experience, Dr. Holloway leads our clinical team with a deep commitment to patient-centered care and family support.

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Marcus Chen, RN

Lead Palliative Care Nurse

Marcus brings warmth and clinical precision to every patient visit. He specializes in pain and symptom management and is known for his ability to put families at ease.

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Diane Okafor, LCSW

Social Worker

Diane supports patients and families through the emotional and practical challenges of serious illness — from navigating care decisions to connecting with community resources.

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Rev. Thomas Briggs

Chaplain

Thomas provides spiritual care and emotional support to patients and families of all backgrounds and beliefs, offering presence and peace during life's most profound moments.

Ready to learn more?

Whether you're a patient, a family member, or a healthcare provider, we'd love to connect. Reach out to our team — there's no pressure, just a conversation.